Dairy Queen Reviews and Complaints

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Dairy Queen Reviews

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  • Sloppy writing on top of $25 cake :(



    I was VERY disappointed this year after spending $25 for a ice cream cake for my son's 17th birthday. The regular decorations were great but the custom, "Happy 17th birthday Chris" looked like something my 10 yr old would have written. Of course there was only a young boy working when I picked it up so he would have cared less on my concerns. Being the party was only a few hours out I wasn't going to deny him the cake he asked for. NOT doing it again though having that result. A side note: The flavor was to be mint and it was vanilla/chocolate. More...
    (Restaurants, Fast Food, Coffee)
    shannin888's Picture   shannin888    0 Comments   Comments
  • horrible service



    Earlier today my husband and I went into the Dairy Queen located in Boerne, Tx. Now we've had problems in the past on the food itself but never the ice cream, that is until today. We ordered 2 blizzards and 1 brown earthquake and 1 peanut butter parfait. It took the girl about 20 minutes to make them and I remember they used to put the finished ice cream in the freezer so that it wouldn't melt. Anyways she packed all the ice cream in a bag and we went home. When we got home which is only a short 5 minute drive we take our ice cream out to eat and all of it except the brownie... More...
    (Restaurants, Fast Food, Coffee)
    stephc2188's Picture   stephc2188    0 Comments   Comments
  • Dairy Queen unsanitary practices



    I will never order food from this location again!!!!! I ordered a banana split today and although there were 3 other customers who ordered their food after me, they were served a lot sooner than I was! I waited 5 minutes before my banana split was made. Apparantly the person who took my order forgot all about it and 5 minutes later, one of the staff members asked if I had been helped and I told them I had ordered a banana split 5 minutes ago. At this point there were no other customers in the store besides me. The person who decided to make my banana split grabbed and peeled a banana... More...
    (Restaurants, Fast Food, Coffee)
    nyaradzo1987's Picture   nyaradzo1987    0 Comments   Comments
  • Customer Service



    I visited the Dairy Queen by Cedar Point a few days ago, and they were very under staffed. There were lots of guest to attend to, and some of the employees had began to get overwhelmed. While most of the employees were getting frustrated I noticed one young lady who kept high spirits. She communicated with the guest, and she even helped her fellow employees. I decided to dine in which probably wasnt the best idea seeing how my food took so long to come. They had lost my ticket so I waited 45 minutes for my food. I let a young man by the name of Tyler know I hadnt recieved my food yet. He... More...
    (Miscellaneous)
    LivO's Picture   LivO    0 Comments   Comments
  • Example: cake never ready as promised



    I have in the last 2 years used this dairy queen location to order a cake. When I picked up my cake the first time two years ago, it wasn't r ready as promised. I was told to wait a few mins until the cake decorator to arrive. After a half hour, the cake decorator never arrived. Th unkempt cashier decided he would decorate it. The word were mispelled and it looked horrible. I was embarrassed to serve it. I thought I would try it again last week and was going this was an isolated incident. Well, when I went to pick up my two sons birthday cakes at the promised time, they were not... More...
    (Restaurants, Fast Food, Coffee)
  • Absolutely disgusting!!



    My child who works for the Dairy Queen in Greer, SC has told me some horrific things they have seen be done at their job. I have heard about chicken strips being dropped on the floor and being picked up and put in the fryer anyway. There was an incident not too long ago where there was hair on a basket of food they were about to take out to serve to a customer. The owner pulled the hair off, said "Shh" and made her take it out anyway. They do not always clean properly. The managers do not wear gloves or wash their hands often. There was once a customer who got sick because the... More...
    (Restaurants, Fast Food, Coffee)
  • Really a bad dining experience



    We decided to visit a local DQ after a meeting at church on Thursday. The girl who took our order didn't seem to care one way or another if we were there. After taking our order and getting our cups, we found all of the sodas to be flat and the unsweet tea was in the sweet tea urn. The girl simply said that they had mixed them up earlier. The food was marginal at best...lukewarm, missing some of the things that should have been included, and just not very appetizing overall. Some friends of ours came in to eat while we were there and they, too, commented on the flat sodas. Their food... More...
    (Restaurants, Fast Food, Coffee)
    DRRicardo753's Picture   DRRicardo753    0 Comments   Comments
  • Big Lake, MN Dairy Queen Customer Service



    On Wednesday August 13,2014 I was in the Drive Thru at the Big Lake, MN Dairy Queen. I waited approximately 10 minutes while the truck in front of me received their order slowly one piece at a time. After getting to the window, I waited another two or three minutes before any response from the drive thru attendant. I asked the employee to speak to the manager. I explained the situation, saying that if the order was being held up, then they should pull it aside to let the other cars get their orders. The manager Shar or Shara, said with all due respect SIR you have been in the line... More...
    (Restaurants, Fast Food, Coffee)
  • DQ- $.30 for ~2 tsp of whipped cream???!!!



    I recently came from the DQ drive-thru on Broadway in Grove City, OH, where I ordered a Peanut Buster Parfait (I get one less often than once per year). The girl on intercom asked if I wanted whipped cream on it (or whipped topping, can't recall which for sure). I said, "Ugh... Sure" and she said the total was $4.29. As I was getting my change and waiting in line, I wondered why is was so much more than the posted price of $3.99 (which is already more than I'd pay for a one-time treat, (when I can get a half gallon of ice cream on sale for $2.50 at the grocery store...... More...
    (Restaurants, Fast Food, Coffee)
    Wendyfire's Picture   Wendyfire    0 Comments   Comments
  • Dairy Queen A/C



    I am submitting to you a complaint for Dairy Queen at 4809 N. 75th Ave Phoenix, AZ 85033. I don't know if it's just our timing of going to this location or the A/C is always broken. It's 115 degrees in AZ people and the poor kids that have to work there are having to service us with a smile. Every time we have gone to this location whether it was sit in or drive threw we have gotten very good service from this location. Saturday - 7/26/14 @ 14:06:58, we we served by a young man named David and it was extremely hot in the lobby area. I can't even imagine how hot it... More...
    (Restaurants, Fast Food, Coffee)
    l1pdwcl9's Picture   l1pdwcl9    0 Comments   Comments
  • Bad blizzard again!



    On several occasions I have visited the location on highbury in London. Our blizzards are served to us so liquidy they wouldn't even be classified as milkshakes. This is after we have waited in line sometimes over 10 minutes. I have called or gone back in Everytime. I have been told on more than 1 occasion that the machines are over 20 years old and can only hold enough for 4 blizzards and it takes 10 minutes to refreeze. The staff and owners are aware of the problem but still continue to serve blizzards that are the consistency of milk. I was told corporate is more concerned about... More...
    (Restaurants, Fast Food, Coffee)
  • Dairy Queen employee not recognizing Public Breastfeeding Laws



    To whom it may concern; My family and I were on a road trip back in May 2014 and we had one of the most shocking and rude experiences in your Unadilla, GA location. I was very modestly using my clothing and taking advantage of the corner booth to nurse my infant (and cover my own body) when I was approached by one of your staff. There were 2 younger girls working that day. One of them came up to me and informed me that I needed to use a sheet to cover my baby or I would be asked to leave. There was 4 other people in the restaurant at that time, a mother, father and two young children, who... More...
    (Restaurants, Fast Food, Coffee)
    SarahRachK's Picture   SarahRachK    0 Comments   Comments
  • Disgusting, Poor Quality Chicken Wrap= lots of $$$



    I rarely eat at Dairy Queen because every time I eat there, I am very disappointed by the food quality, taste, customer service AND the amount of $$ for their garbage! Today, I ate one of their Chicken wraps and first of all, it took at least 20 minutes just for a wrap! But that was not the worst part. The wrap tasted and looked like crap! On the menu, it looked big and healthy but it was a completely different in reality. It had semi-microwaved chicken, a sliver of lettuce and too much processed cheese. Gross! I asked the cashier where the other half of my wrap was and she just turned... More...
    (Advertising)
  • Sadly dissapointed



    First I would like to say I have NEVER wrote in to a company before. I was so dissapointed and upset after I got home that I had to take the time to write in. I went to the drive through at location less than 6 blocks from my house. I ordered a Shrimp combo and a blizzard and a friench frie. When we got home which took less than a minute. My shrimp looked like a bunch of crumbs at the end of the frozen bag of shrimp it could fit in the palm of my hand and was not edible. The fries were ice cold and you could tell had been sitting away they could not even hold there shape and were just limp.... More...
    (Restaurants, Fast Food, Coffee)
    sheyanna's Picture   sheyanna    0 Comments   Comments
  • Wanda K. Young



    This would have been my second year working for DQ but on May 30 2014 I was l let go and was not told the reason for being fired and to top it off when I went to pick up my last check I was shorted 9 hours.I tried talking to the district manager but he acted just like he did not care. I have worked very hard for this company and there were many times that I worked alone but getting fired did not hurt me cause this was a parttime job for me ,I am pissed cause they did not pay me for all of my hours that I worked. My name is Wanda Young and I would like to get the rest of my money or I... More...
    (Restaurants, Fast Food, Coffee)
    53longlegg's Picture   53longlegg    1 Comments   Comments
  • False advertising



    Sign says open til 11 pm the lobby door was locked told we had to go thru drive thru. The lights on the sign were turned off couldn't read the menu ordered s'mores blizzards get half way thru our ice creams and all it was vanilla ice cream. The blizzard was not even a blizzard it was half and half! Very disappointed and WILL not go back and waste money on something I can make at home! If I wanted vanilla ice cream I would of order a vanilla cone! More...
    (Restaurants, Fast Food, Coffee)
    Mbusby's Picture   Mbusby    0 Comments   Comments
  • Over priced garbage



    I went into Dairy Queen and ordered a 6 piece chicken strip basket with the white gravy. That was it no drink or anything else. This meal cost me $7.50 , when I got to the window I asked the woman if she could give me a honey mustard sauce too. She charged me .50 for one sauce. So now I just paid over $8.00 for 6 small chicken strips, a handful of cold tasteless fries and soggy cold texas toast. With not even a drink to go with it which I proceded to go next door and got a lg sweet tea from Mcdonalds for $1. You know its not like I went and asked for a bunch of sauces. I asked for 1. I am... More...
    (Restaurants, Fast Food, Coffee)
    SelinaNewton's Picture   SelinaNewton    0 Comments   Comments
  • Dairy Queen Cake



    I bought a cake at about 3 pm and asked the employee to write "happy birthday mom" around the edge of the cake. She brought the cake out and I saw she had written on top of the balloons and said to just write in straight and leave about an inch and a half gap for candles. When I received the cake the second time, not only was there no space for candles, but I was also told that she will not change it again because she didn't want to. More...
    (Restaurants, Fast Food, Coffee)
    BSox41's Picture   BSox41    0 Comments   Comments
  • cursed at and thrown out by manager!



    I was at dairy queen in fairlea wv on 5/13/2014 at 3:22, with my family we asked for 3 smoothies and was charged for 4, we told the cashier a mistake was made, she got the manager and the manager autumn asked what was wrong, we told her we were charged for too many smoothies and that one was supposed to be .99. she proceeded to scream at us that the receipt was right and that's what we ordered she then refused to correct our order, telling the cashier honey you were right. we asked for the money to be returned to the card as we paid with credit, the manager said they give cash back,... More...
    (Restaurants, Fast Food, Coffee)
    citygirl4life's Picture   citygirl4life    0 Comments   Comments
  • Bug in Dairy Queen fruit smoothie



    About 2 weeks ago, my mother and I decided to drop by DQ. We've always loved Dairy Queens food, never had a problem until now. She ordered a chocolate cone and I got one of the new fruit smoothies. Right when the woman handed me the smoothie I saw a huge squished mosquito. So, we waited for a while til the woman came back, she was not apologetic at all, and the manager did not do a thing about the situation. We ended up getting our money back and leaving. Now, just thinking, what if I ate that.. it's makes me even more upset that the people there didn't care at all. Dairy... More...
    (Restaurants, Fast Food, Coffee)
    bunnichiwa's Picture   bunnichiwa    0 Comments   Comments
  • Ice cream soup



    I had the worst service I've ever experienced tonight!! I saw the commercial on tv for the "fabulous" blizzard in a waffle cone. I thought I would try it. I order 2 blizzards in waffle cones and one mini blizzard. First off the cashier was rude and kept cutting me off at the drive thru speaker. Then she wasn't very friendly at the window either. She gave me the mini blizzard first Ofcourse with a napkin around it considering it was ice team soup already!! Then the next one was a waffle cone that was placed in a cup with ice cream spilling over the side it was so melted.... More...
    (Miscellaneous)
    Sbelton92's Picture   Sbelton92    0 Comments   Comments
  • Poo in Shrimp Basket



    My husband, daughter, friend, and I went to our local DQ. My daughter and I decided to share a Shrimp Basket. I ate part of a shrimp and noticed a black "vein". I squeezed, and poo came out. NO JOKE! It was then that I remembered that the black "vein" is supposed to be taken out because it contains shrimp feces. And it was not the only shrimp with a black vein. I got sick, went to the bathroom, and threw up. My daughter didn't finish eating it either. I told them at the cash register what had happened. We got a 4 piece chicken basket instead, but an hour later, my... More...
    (Restaurants, Fast Food, Coffee)
    deniserae81's Picture   deniserae81    2 Comments   Comments
  • Bad attitude and blizzard wrong



    I went through the drive thru and ordered an oreo cookie blizzard. Receiving my blizzard and driving away I was eating it and noticed there were no chunks of cookie at all--it was totally blended. Driving back and showing them they said that is how they are, then the man took mine and hurled it into the trash. He promptly made a new one and then said "now I suppose you are going to tell me it isn't blended all the way to the bottom!" I told him he had a bad attitude and he was still yelling at me as I drove away. More...
    (Restaurants, Fast Food, Coffee)
    Blizzardlover's Picture   Blizzardlover    0 Comments   Comments
  • Dairy Queen Employee



    I went through the drive through around 9 PM, once I got to the window where you order I rolled down mine to order and whoever was working just stared at me. He didn't say one word to me just looked at me. So I said hello and he just continued to look at me so I ordered my food then he told me the total amount. I then gave him my money he handed me my change and said next window, then shut the window without another word. I work in the restaurant business and even though I have rough days at work, it is NEVER a reason to not even say Hi to a customer when they pull up to order. I am... More...
    (Restaurants, Fast Food, Coffee)
    CKhanzada's Picture   CKhanzada    0 Comments   Comments
  • TASTELESS FOOD & RIDICULOUS PRICES



    I visited DQ on Phelan in Beaumont TX, let me say that the service ( if you can call it service) was awful. The team members were chatting while I was trying to place my order and the girl at the drive-thru window was rude. The food is disgusting, it was my first and last time eating at a DQ, NEVER again. I paid $26.00 for 3 meals that were cold, old lettuce, and a chicken sandwich half that appeared to have been placed in the microwave. I am extremely disappointed. The food and service was mediocre. More...
    (Restaurants, Fast Food, Coffee)
    tellthemhow's Picture   tellthemhow    0 Comments   Comments
  • False advertising



    I live in louisville Ky and have visit 3 different dairy queens in the last week. I order the red velvet blizzard that's advertised all over the sign etc. but the crazy thing is no stores carry it. I've heard the same thing from all 3 stores "we don't have any cream cheese icing for the blizzard". I could understand being out for the day or maybe even two but the store in fern creek hasn't had any in a week. I feel like that's bad business - if you don't have it don't advertise it. More...
    (Advertising)
    Bethany's Picture   Bethany    0 Comments   Comments
  • Dairy Queen Bella Vista, AR - Hair in Food



    Found a hair in the food. Manager was horribly rude, she said everyone has hair, can't be helped. I wanted my money back on the meal. She only wanted to give money back on one item. She handled the whole ordeal terribly. How she got to be manager is beyond me. Her answer to a hair in the food was "everyone has hair" and she announced it to everyone at the counter! I guess that was just in case any other customers found hair in their food too! The hair was bad enough, but the manager was horribly rude!!! More...
    (Restaurants, Fast Food, Coffee)
    DQ72714's Picture   DQ72714    0 Comments   Comments
  • Grose Food for a Grose amount of money!



    Several months ago I bought a BBQ sandwich that I couldn't eat because it was so tasteless! I was going to send in a complaint but never did. Today (2/2/14) I went to a different DQ location here in Jacksonville, Florida and was disappointed yet again. Me and my family purchased blizzards to the tune of $30 and was surprised that they forgot to add flavor to our order. It looked like ice cream but had less taste than water and The cookie dough chunks would have made some inedible cookies. I WILL NEVER SPEND ANOTHER PENNY AT DQ! Hell, I wouldn't eat there if they were giving away... More...
    (Restaurants, Fast Food, Coffee)
    Guitarted's Picture   Guitarted    0 Comments   Comments
  • Dairy Queen employee



    I've been working at Dairy Queen for a while now. And I try my best to have a great attitude. Because I know how much that can affect the environment an people surrounding me. But it also helps ME when the people I'm attending have a good and patient attitude as well. I'm sorry if your food takes some time to be cooked well so you don't have bad uncooked food. I just don't understand why you customers have to get mad at the person in the counter. I can't control how long the cooks prepare your food. But I sure can bring it out to you as soon as it's ready.... More...
    (Restaurants, Fast Food, Coffee)
    Cunfuzled's Picture   Cunfuzled    0 Comments   Comments

Dairy Queen Reviews By Product

 

Dairy Queen Comments


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pickyperson says: (3 months ago)
 0
On my birthday, we went to Dairy Queen in Laredo, Texas. We received the wrong blizzard flavor, so returned and spoke to the manager who argued it was the correct flavor. She tilts the blizzard and spills it on the counter, while searching with my spoon through the ice cream. She realizes after searching through both blizzards that she was wrong, and has the audacity to return the blizzard to me after she had already poked it. I was grossed out by her.



Lindseyy07 says: (3 months ago)
 0
I've never had such bad service at Dairy Queen. I went in to order my blizzard for my daughter and myself. When they handed me my daughters, they flipped it upside down like they're suppose to and then put a lid on it. When they brought me mine, the girl DID NOT flip it upside down like they're suppose to do. She just put a lid on it and handed it to me. The ice cream was dripping out of the lid already. Then the lid popped off and the ice cream went everywhere! Now, my blizzard is half empty and there is a mess to clean up. I pretty much wasted money on a blizzard that is only half there! I'm highly disappointed! Such a waste of money!



fina1989 says: (4 months ago)
 0
Dairy Queen 1102 Hobbs Hwy, Seminole, TX 79360
Rude employees, cant ever get an Orange Julius Smoothie because yogurt is always frozen, cant ever get a mocha moolatte (claim the ice machine for arctic rush ice is broken for the past 2 months). Manager, shift leader leave store unattended on there break & dont have registers assigned to anyone else so the registers lock up so they cant take orders so customers walk out due to not being able to place orders.



queendean says: (6 months ago)
 0
Ok, we had supper last night at the DQ in Steeleville,IL and my supper was awful!! My son & I fries were COLD!! My hamburger & bun was hard...We havent been in THAT DQ since over a year ago!! Last time we were there we saw roaches & ants!! The ladies were only standing around doing nothing, and lady was out flirting with some guy!! It got crowed and they got in NO hurry to get our order & get us out on our way!! I am a very unhappy customer right now!!! Tracy Dean



jackwilli says: (7 months ago)
 0
Today march 1st my wife and I stopped for lunch at the DQ on Henderson in Cleburne Tx for lunch. About half way through my hamburger a pensil eraser with the metal part still attached was in my mouth with the bite of hamburger. Fortunately I felt the piece before I bit into it. My question is, how could you not see something that large when putting the hamburger together? Was this an accident or was it done on purpose?



wildriderodeo says: (1 year ago)
 0
OK So I go to the Dairy Queen on September 25, 2013 at 3:45pm in BLOOMINGTON, TEXAS....and order a peanut buster parfait....I watched the guy make it and when he got to the part of putting the peanuts in..HE USED HIS HANDS WITHOUT GLOVES...Then when he got to the part of putting the hot fudge on the top he put the wrong thing and wiped it off with his finger and added ice cream to that part to cover up what he just done....How Freakin' Gross...He opened the window to hand it to me and I told him I had a problem with him using his hands after touching the cash register the machines and God only knows what else...and he acted like he was mad at me...The nerve of people.... I would really like to hear from someone that has power to do something about this...They can feel free to email me at wildriderodeo@yahoo.com



ranger95 says: (1 year ago)
 0
I miss the steak finger baskets ! I live in Nevada from Texas where they were served ! Bring them back !



Deb0423 says: (1 year ago)
 0
Went to DQ #4287 (Midland City, AL) order # f-0050 1:41 pm 6/30/13. Service was great very well greeted. Order served as ordered. If in area drop by!!! Resturant clean and orderly. Thanks DQ!



taimaishu4u2 says: (1 year ago)
 0
I agree that at times I can be a penny pincher, so I save coupons that are worth a bit of value. Purchased a few boxes of cereal (Cheerios)and it offered 1 free Blizzard expired end of May and 1 free Orange Julius which I good until end of July. Having said that, I wanted to redeem for a Julius (small) but noticed when I walked into the DQ store there was a big sign on door that these coupons will not be accepted at this location. Decided to walk in and find out why, cause last week they redeemed my other coupon. Comment" Manager says we are not making any money from these coupons and therefore I do not need to honour them" I was always under the impression that there is an agreement, in this case with Cheerios and DQ, to be re-imbursed for any loss accumulated from these coupons. Not only is DQ giving themselves a bad reputation but they are also giving the makers of 'Cheerios" a bad rap too.
What ever happened to customer service and honour valid coupons. Really p--sed. Kitcher, ON Ottawa Street Location



ashlasha says: (2 years ago)
 0
I live in Chickasha, Oklahoma and I can honestly say that I enjoy going to D.Q. The last time I went. The food took a little while to cook, and once I got my order I was missing onion rings... So, I went inside and told them that I just came through the drive thru and that they didn't give me onion rings. The manager was extremely nice about it. She gave me two orders of onion rings, free of charge, and offered to give me my money back for the whole order. She was understanding to the employees as well. I plan on going back because of how nice the manager was.



carolc says: (2 years ago)
 0
Dairy Queen in Ellsworth Ks, won't take the internet coupon that is sent out by DQ. I think that is just wrong.



mzqueen12 says: (2 years ago)
 0
i work at a Dairy Queen In Yakima Washington @ 801 E. Yakima Ave 98901, and im ashamed to say i work there...to see that my managers are too cheap that they reuse there hamburger buns...they dont make cooks wear hairnets and they hire people that are rude to the customers...and they said that there gunna fire me for talking..haha. they are currently gunna be sued by me. one of the managers sexually harrassed me, they hit there emlpoyees. There horriable in every way!!! the managers and the owner are racist and rude!!! i reccomend no one attend that dq.



joeham says: (2 years ago)
 0
Sabine dairy queen libertycity. 07/11/12 ordered at the drive through ordered a hungerbuster and a 6family piece steack finger basket. When i talked to the lady she asked me if i wanted chesse on the buger i said yes and ask what did i want with my steack i told her. I drove up to the window and told her please make sure my order was rigjt because in the past it had been wrong. She said no problem theay had top notch cooks i said great cuase i live 20 m away it was raining hard i got my food drove home. My steack was chicken went back the manger told me i took to long and that was what i ordered and she would do nothing about it but call the cops. I told her i will never go back she said thats ok so if thats how yall treat people then i will never eat at dairy queen again. Please resond joe-hambright@hotmail.com



joeham says: (2 years ago)
 0
Sabine dairy queen libertycity. 07/11/12 ordered at the drive through ordered a hungerbuster and a 6family piece steack finger basket. When i talked to the lady she asked me if i wanted chesse on the buger i said yes and ask what did i want with my steack i told her. I drove up to the window and told her please make sure my order was rigjt because in the past it had been wrong. She said no problem theay had top notch cooks i said great cuase i live 20 m away it was raining hard i got my food drove home. My steack was chicken went back the manger told me i took to long and that was what i ordered and she would do nothing about it but call the cops. I told her i will never go back she said thats ok so if thats how yall treat people then i will never eat at dairy queen again. Please resond joe-hambright@hotmail.com



deathpunch says: (2 years ago)
 0
My better half works at a dairy queen for a couple of years now couple of weeks ago the store was sold. the new owner comes in the door in the morning and first thing out of his mouth to my better half was Whats cooking Good Lookiing!!well she is very good looking only i dont think it is his place to be makeing this typ of remark to her infact im shure his wife would be interested to hear how he is comeing on to my better half.what are the policys of dairy queen corp to keep a piece of crap owner like this in line so that he knows this kind of behaver will not be tolarated!!!



klsycamore says: (3 years ago)
 0
I ordered a butterfinger blizzard ice cream cake that cost me about $30.00 at the Dairy Queen in Dekalb, Illinois. It was for my daughter's sweet 16 birthday party. I was telling all of the kids that it was a butterfinger blizzard ice cream cake,so they were all excited about it. When I cut into the cake, there was hardly any butterfinger ice cream in it - about a centimeter thick. All of the kids were disappointed and especially my daughter. Everyone was throwing most of their cake in the garbage. I called the Dairy Queen the next day to complain about it, only to be told that the girl who made it used wrong proportions. That was it!!!!!!! She did not try to make up for it at all!!!!!!! I will never set foot in there again! Complete rip-off!!!!



Cappy says: (3 years ago)
 0
The new dairy queen commercials are completely ridiculous, absolutely horrible. I don't know what chest hairs have to do with selling ice cream and burgers but you can bet that I will be boycotting Dairy Queen for all of their terrible commercials



rtrejo says: (3 years ago)
 0
On 5/14/11 at 5:30PM we Went to a DQ inside the Westroads Mall in Omaha NE. We asked for 3 blizzards and one extra Julius straberry banana shake. One of the blizards was just vainilla ice cream when we asked for a straberry chesequake. Just about 20% eaten the cup was full of vainalla ice cream with nothing else. Talked to the manager and even the OWNER!!! and they care less about the fact, in top of bad blizzard, their service was poor. They wanted to charge us 53 cents per exra strawberry not counting ant cheese squares. Ridiculous!! Never to go back to location, a shame that the owner preferred having a bad review than fixing one ice cream.



justourstuff1 says: (4 years ago)
 0
I used to go to our nearest DQ (West Maple Dr, Omaha, NE) at least 3x a week, but will no longer. I'm tired of my order being incorrect. When I order a Tropical Blizzard (banana, pecans, coconut) I get the Hawiian (pineapple instead of banana). I HATE pineapple!!! I called the store and spoke with the assitant manager who "assured" me he would post the Topical reciped and coach his staff. Well, this worked for 2 weeks - I just got another pineapple bizzard.DQ used to be a great place to go... now their service STINKS!



ruichiu says: (5 years ago)
 0
I have a son who is SEVERELY autistic. As a resulty of his behavioral problems, we go out very infrequently and only to places we are well known. One such is our local DQ. All the staff know us and are remarkably kind to my son. However tonight as we were eating in the dining area, a young hispanic girl working drive thru came in to eat her dinner. Her boyfriend (I assume) was with her. My son squealed, smacked his face, ..his usual behavior due to his disability. She has seen us in there many times and knows my child. As we got up to leave, her boyfriend swore us out and insulted us. This young woman laughed and walked off. We have been going to this DQ for 3 years and now will never set foot back in there and I am telling all the other families in our support group. It was completely inappropriate and while the man does not work there, the girl is an emplyee who laughed at this man swearing at me and my child. I called the manager and feel he was not very interested--we left immediately as my child was upset by the stranger yelling. The manager wont do anything, and i cannot get ahold of the store owner. I fully intend to make it known your company is not friendly or safe for differently abled children,



as462 says: (5 years ago)
 0
I am from Seattle WA, and I went to a Dairy Queen for the first time and bought a blizzard. They were supposed to be STIFF and something that looks like an ice cream shake. Well, it was all watery and shit.
DONT GO TO DQ!



AnnaM says: (6 years ago)
 0
I just went through the drive-thru @ the DQ in Mitchell, SD and I was so impressed by the drive-thru order taker I would have never guessed that she was as young as she is with the greeting and patience in her voice you would have thought it was a slow night for you. Yet there lobby was FULL and drive-thru was out to Havens St.LONG LINE! 50% off everything day. She was so calm and collect. Even when I got to the window which took granted 10 min. ONLY because the woman in front of me decided she wanted to extend her order and get a chix strip meal. but from ordering @ the speaker till the woman in front of me held things up it only took barely 5 min. I hope you are proud of EVERY ONE of your crew members. It's been awhile since I have ate there and I can't wait to come back for MORE! Anna



sparklingxdiamond says: (6 years ago)
 0
Everytime I go to the Dairy Queens in Nacogdoches, Texas they always have runny blizzards not mixed up well and are very dirty inside. Whenever I go out of town to Dairy Queens they always flip the blizzards upside down but in Nacogdoches they don't.



nana8544 says: (6 years ago)
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pumpkin pie blizzard should sell the monthes of oct. nov. and dec.



willy1 says: (6 years ago)
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Has there double cheese burgers in Shelybville IL. It wouldn't them to my dog They were rotten and foul tasting



kristy says: (6 years ago)
 0
Talk about a rip off! What is up with the size of the chicken strips? I think they'd be better off calling it a chicken nugget basket. Price goes up size goes down that goes for the treats at DQ as well.




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