Dairy Queen Consumer Complaints All Reviews

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Dairy Queen Reviews

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  • Ice cream soup



    I had the worst service I've ever experienced tonight!! I saw the commercial on tv for the "fabulous" blizzard in a waffle cone. I thought I would try it. I order 2 blizzards in waffle cones and one mini blizzard. First off the cashier was rude and kept cutting me off at the drive thru speaker. Then she wasn't very friendly at the window either. She gave me the mini blizzard first Ofcourse with a napkin around it considering it was ice team soup already!! Then the next one was a waffle cone that was placed in a cup with ice cream spilling over the side it was so melted.... More...
    (Miscellaneous)
    Sbelton92's Picture   Sbelton92    0 Comments   Comments
  • Poo in Shrimp Basket



    My husband, daughter, friend, and I went to our local DQ. My daughter and I decided to share a Shrimp Basket. I ate part of a shrimp and noticed a black "vein". I squeezed, and poo came out. NO JOKE! It was then that I remembered that the black "vein" is supposed to be taken out because it contains shrimp feces. And it was not the only shrimp with a black vein. I got sick, went to the bathroom, and threw up. My daughter didn't finish eating it either. I told them at the cash register what had happened. We got a 4 piece chicken basket instead, but an hour later, my... More...
    (Restaurants, Fast Food, Coffee)
    deniserae81's Picture   deniserae81    0 Comments   Comments
  • Bad attitude and blizzard wrong



    I went through the drive thru and ordered an oreo cookie blizzard. Receiving my blizzard and driving away I was eating it and noticed there were no chunks of cookie at all--it was totally blended. Driving back and showing them they said that is how they are, then the man took mine and hurled it into the trash. He promptly made a new one and then said "now I suppose you are going to tell me it isn't blended all the way to the bottom!" I told him he had a bad attitude and he was still yelling at me as I drove away. More...
    (Restaurants, Fast Food, Coffee)
    Blizzardlover's Picture   Blizzardlover    0 Comments   Comments
  • Dairy Queen Employee



    I went through the drive through around 9 PM, once I got to the window where you order I rolled down mine to order and whoever was working just stared at me. He didn't say one word to me just looked at me. So I said hello and he just continued to look at me so I ordered my food then he told me the total amount. I then gave him my money he handed me my change and said next window, then shut the window without another word. I work in the restaurant business and even though I have rough days at work, it is NEVER a reason to not even say Hi to a customer when they pull up to order. I am... More...
    (Restaurants, Fast Food, Coffee)
    CKhanzada's Picture   CKhanzada    0 Comments   Comments
  • TASTELESS FOOD & RIDICULOUS PRICES



    I visited DQ on Phelan in Beaumont TX, let me say that the service ( if you can call it service) was awful. The team members were chatting while I was trying to place my order and the girl at the drive-thru window was rude. The food is disgusting, it was my first and last time eating at a DQ, NEVER again. I paid $26.00 for 3 meals that were cold, old lettuce, and a chicken sandwich half that appeared to have been placed in the microwave. I am extremely disappointed. The food and service was mediocre. More...
    (Restaurants, Fast Food, Coffee)
    tellthemhow's Picture   tellthemhow    0 Comments   Comments
  • Dairy Queen Bella Vista, AR - Hair in Food



    Found a hair in the food. Manager was horribly rude, she said everyone has hair, can't be helped. I wanted my money back on the meal. She only wanted to give money back on one item. She handled the whole ordeal terribly. How she got to be manager is beyond me. Her answer to a hair in the food was "everyone has hair" and she announced it to everyone at the counter! I guess that was just in case any other customers found hair in their food too! The hair was bad enough, but the manager was horribly rude!!! More...
    (Restaurants, Fast Food, Coffee)
    DQ72714's Picture   DQ72714    0 Comments   Comments
  • Grose Food for a Grose amount of money!



    Several months ago I bought a BBQ sandwich that I couldn't eat because it was so tasteless! I was going to send in a complaint but never did. Today (2/2/14) I went to a different DQ location here in Jacksonville, Florida and was disappointed yet again. Me and my family purchased blizzards to the tune of $30 and was surprised that they forgot to add flavor to our order. It looked like ice cream but had less taste than water and The cookie dough chunks would have made some inedible cookies. I WILL NEVER SPEND ANOTHER PENNY AT DQ! Hell, I wouldn't eat there if they were giving away... More...
    (Restaurants, Fast Food, Coffee)
    Guitarted's Picture   Guitarted    0 Comments   Comments
  • Cold meat on burger



    Poor manager at this location. I requested to see him when I realized that they had charged me extra for Jalapenos instead of fries, I ask if I could have those instead of fries and they said ok, but did not tell me they would charge more. I ask to see the manager and he offered to throw the jalapenos away and bring fries. I told him I ordered them because I wanted them I felt he should remove them from the bill. If I had been told it cost more at the time of order I would have still ordered them, but it was my choice at that time to pay extra. We also ordered a 6 piece steak basket, but... More...
    (Entertainment, Movies, Events)
    CPitney's Picture   CPitney    0 Comments   Comments
  • Dairy Queen Canton GA- Terrible Servie



    Just stopped by the Canton DQ w/ wife to pickup a "sm. choc cone and sm choc chip blizzard w/little xtra choc"/ ordered both and gave young girl a $1 tip/ given swirl cone and when asked for choc only like I ordered she gave me one and cut the small size to midget size/ I told her that was not nice and I did not appreciate it/ then got blizzard and did not have enough choc in it to see the choc chips when asked for more choc she said she put serving amount in it and I asked if she could just pour a little on top and she repeated her serving amount answer/ left the blizzard w/her... More...
    (Restaurants, Fast Food, Coffee)
    dqnomore's Picture   dqnomore    0 Comments   Comments
  • Texas DQ burgers are bunk.



    My first job was at a DQ in Westbrook, ME, when I was 15-years-old and I have continued to love DQ all my life across the country. Recently, I was driving, from NM, through TX along Hwy. 287 and stopped at a few DQs to eat along the way. The burgers across the board were not up to DQ standard at all. They didn't even taste like a Brazier burger. It tasted like a bad Whataburger/Griff's burger! Seriously, I threw every burger away and went elsewhere to buy a new meal. DQ's in Texas have lost my business for good. My DQ in Albuquerque, on Katherine/San Mateo, tastes just fine.... More...
    (Restaurants, Fast Food, Coffee)
    MellyMel's Picture   MellyMel    0 Comments   Comments
  • Dairy Queen Hermitage, TN



    I went to Dairy Queen the other day on a quick lunch break. I usually have more time, so I don't go to DQ. THANK GOD!!!! My burger was mediocre, big surprise. What I did not expect was the agonizing stomach pains, vomiting, and diarrhea that occurred a few hours later. I ended up missing work for the rest of the day, but for the next day as well (so much for a quick lunch), and was not feeling up to par until the third day. Bad enough, right? Nope, then I tried calling the location to warn them that something had made me sick (save them some trouble, right?). Nope. She... More...
    (Restaurants, Fast Food, Coffee)
    TrimCardo1964's Picture   TrimCardo1964    1 Comments   Comments
  • Dairy Queen is terrible



    New location opened this week in Rochester, NY. I was very disappointed. The food was pricey but I figured it would be worth it... WRONG. The drink that came with the meal was small and I literally got 9 fries. It's a joke. Cashier couldn't even count the change right, it took her longer to do that then it did for the food to be done. Needless to say I will not be returning and I certainly will discourage anyone from spending their money at that place. More...
    (Restaurants, Fast Food, Coffee)
    CR14616's Picture   CR14616    1 Comments   Comments
  • Terrible DQ Food/ People Working



    I went to my normal DQ on Lyndale Ave in Bloomington, MN, today with my family. We ordered our meals with Arthur, who had the WORST attitude I have ever heard before and he was also the assistant manager. I have dealt with his man before, and he was also the same way, so maybe he is just a rude person. So we deal with him and his attitude, and we go to sit down. All the tables are super dirty. We wait, and wait. I saw that there was a ton of employees behind the counter, so I don't know what was taking them so long, but they all were children. 'Attitude' finally comes out... More...
    (Miscellaneous)
  • funny tasting blizzard



    purchased 4 blizzards on the evening of 7/202013. My daughter said hers tasted funny.(oreo flavor) I tasted it and it had a well water after taste. Took it back at the drive-thru and asked for another flavor. Manager looked at it and asked when we purchased it. We had purchased it, sat in parking lot eating and then back in drive thru that had 5 cars stacked. He asked for a receipt. I guess having a quarter eaten blizzard and 3 other empy blizzard containers was not proof enough. handed him the receipt. He said it is melting, that is why it tasted funny. I guess the product is... More...
    (Restaurants, Fast Food, Coffee)
    Gary2bob's Picture   Gary2bob    2 Comments   Comments
  • dairy queens blizzards



    ok so you say you pride yourself on your blizzards, well i have something to say about them first off we waited 5 min. to even talk to someone while in the drive through and you want to know what we were the only ones in line. then when we get up to the window to get our blizzards it took another min. and i saw the worker blending the blizzard like he was trying to make a milkshake. i didnt want a milkshake if i wanted a milkshake i would have made it myself. so next time someone orders a blizzard dont over mix it. p.s thank you for reminding me on why i NEVER go to dairy queen... oh and... More...
    (Restaurants, Fast Food, Coffee)
    tiffy1928's Picture   tiffy1928    0 Comments   Comments
  • Out of Ice Cream and Hot Fudge - Poor Service



    We attempt to patronize our local DQ at least once a week. We get the same experience every time we go, they are ALWAYS out of something, tonight it was Hot Fudge and Ice Cream. Every visit there are at least two customers walk out or drive away mad. One customer ordered a salad and the lettuce was wilted. The next customer ordered a hamburger with lettuce and pickle, they were out of lettuce. (Same visit, maybe they should have put the wilted lettuce on the hamburger :) ) In another instance, they made an Ice Cream Cake for a 50th Birthday, and honestly looked like a kindergartner made... More...
    (Restaurants, Fast Food, Coffee)
    mluther's Picture   mluther    0 Comments   Comments
  • complaint about service



    My daugher and I went to your store in Minden, NV at 1 p.m. today, June 15. She ordered what she wanted and I order a $5 meal. I ordered the small sundae that goes with the meal. I never got it. I told the young lady twice and my small order and she blew me off, ordered on another order. The young man who took our order also told her. I was not going to make a fuss in a crowded restaurant. But I was not happy. It is partly the company's fault. You order a sundae, but if you pick it up after eating, they don't know whether you ordered it or not Ed Vogel v More...
    (Miscellaneous)
    edvogel's Picture   edvogel    0 Comments   Comments
  • Horrible new employee service and product



    I normally go to Dairy Queen at least once every couple of weeks. I understand that on occasion there are going to be new employees. However, today I got the WORST service and product from the Dairy Queen on Wellesley in Spokane,WA that I have ever gotten. Apparently the owners had to hire ALL new crew because only one person seemed to know what she was doing and she wasn't that great. No one was smiling and it was pretty apparent that they did not want customers. I ordered a late lunch or early dinner and it was ok. However, when I went back up to order dessert, I was treated... More...
    (Restaurants, Fast Food, Coffee)
    exela1996's Picture   exela1996    0 Comments   Comments
  • Dairy Queen's blizzard,cones and chocolate ice-cream



    My husband and I go yo several locations. almost none of them know how to make a blizzard. They do not get the cup full. All the chunks are on top and plain ice-cream is all you have in the rest. I feel you need to train your employees to make a correct blizzard. We also like cones dipped in chocolate. My husband can odr a large and I can ordeer a medium. We pay different prices but they comeout the same size or mine is larger than his. they don't even fill the cone to the edges. it is narrow and there is all this cone left on the side. I also like chocolate ice-cream.Some of your... More...
    (Restaurants, Fast Food, Coffee)
    sunshine74's Picture   sunshine74    1 Comments   Comments
  • Dairy Queen POOR customer service



    I made an error, as people do, when placing a gift card order online. I immediately called to fix the problem. Their stuttering, mumbling answer, "I'm sorry, once you place an order there is nothing we can do to change it." What?! So then I asked when they would arrive, and they couldn't tell me that, either. It was RIDICULOUS, in my opinion, that there was absolutely nothing they could do to help me or even express that they felt bad that their process is so messed up! More...
    (Restaurants, Fast Food, Coffee)
    lcstanek's Picture   lcstanek    0 Comments   Comments
  • Dairy Queen cook unclean!



    I went through the drive thru at 7 pm on 2/25/13. Ordered 2 medium teas and a medium orange julius. It was over $8! It took almost 10 min, and we were the first in line. While at the window waiting, I could see in at the grill/kitchen area. There were 2 men & 1 woman working that I saw. The man at the grill turned his back mostly from me, I guess he thought he was hidden, but I watched him eat most of his dinner with his hands. His drink was in the red bin of chips above the grill. He must have gotten an order, & he wiped his mouth with his hand, & started putting buns on the... More...
    (Restaurants, Fast Food, Coffee)
    lufkinlady's Picture   lufkinlady    0 Comments   Comments
  • WORST SERVICE EVER!!!!!!!!!



    The nearest Dairy Queen in my town of Texarkana, Ar has the worst service ever! The last 6 times I have been there they have been out of one or more items. Every single time I have been this has been the case. On one occasion they were out of 3 things I tried to order. Tonight was the kicker, they were out of ice cream! What kind of a restaurant that specializes in frozen treats is out of ICE CREAM! Their drive thru is the absolute slowest ( despite the sign in big letters on the windows that reads FASTEST DRIVE THRU in town). When you get to the window, you may as well turn your car off to... More...
    (Restaurants, Fast Food, Coffee)
  • Terrible Drive Thu - Fairview, NS location



    I went to my neighborhood location at 5:45 on a Sunday night. It was closed although their drive thru was lit up. All other competitors on the street were open for business. I decided to go out of my way and drive 15 minutes to the next location. The parking lot wasn't plowed, I had to repeat my order 3 times (simple - double cheeseburger meal with pepsi). I had a 20 minute wait behind 2 other cars. The employee at the window wasn't friendly at all... and when I drove the 15 minutes home and sat down to my meal.... I found a sloppy burger with 1/2 the cheese melted to the wrapper.... More...
    (Restaurants, Fast Food, Coffee)
  • terrible working conditions



    I know two people who worked at two separate DQ's and they both said how nasty DQ workers and store are. They said that workers would stick their hands in the ice cream to dig something out that fell in and proceed to reuse it again. The ice cream from the blizzard that were made wrong was placed back into the ice cream maker. The workers would take the garbage out and come back in and cook food w/o washing their hands. Only a matter of time that DQ will be sued. Someone need to sue the person who created DQ since they are not willing to stand behind their name. Seattle, WA More...
    (Restaurants, Fast Food, Coffee)
    2disgusted's Picture   2disgusted    0 Comments   Comments
  • Terrible Service! WAITED 25 MINUTES FOR A CHICKEN BASKET



    Last week I decided to treat myself to a Chicken Basket from Dairy Queen. In the town I live in, there are three DQ's. I went to the one near the old Movie Theatre and ordered my chicken basket just as I would any time I ordered from a drive thru. The employee took my order and asked me to pull to the window. I paid my fee and began to patiently wait for my meal. About two minutes later, the employee asked me to pull around to the front of the restaurant and he would bring it out to me in "just a few minutes". This was 12:45. I thought this was strange because there... More...
    (Miscellaneous)
    ShaneC's Picture   ShaneC    0 Comments   Comments
  • unsatisfactory service



    I just reached home and realized I had someone elses order. I immediately called and was transferred to the manager. I explained my delima and she told me that it was my fault for taking it from the young man handing us our order. I it was also my fault that the other carryout order (that was mine) had to be remade and for me to bring it back and they would make my order I explained that I live a long drive back into town. I wish the former manager was still there, she was the best there was and she ran a top notch DQ. The current so called manager BRANDY is not a people person. I WILL NOT... More...
    (Restaurants, Fast Food, Coffee)
    booboo65's Picture   booboo65    0 Comments   Comments
  • Terrible service, disgusting food.



    3602 North Mattis Avenue, Champaign, IL 61822. this locatiopn makes me sick of DQ, if you guys don't do anything about it i will NEVER go to any of your stores ever again. me and my girlfriend bought a simple chicken tender basket and we wanted melted nacho cheese and gravy, well we got in the car opened the bag no gravy and the melted cheese was so disgusting they melted shredded cheese it was so gross the cup wasnt even filled up, and it was broken, so we had to drive back a mile and no one was at the counter we asked for the manager and really slow service i told her we didn't... More...
    (Travel)
    fuckyoudq's Picture   fuckyoudq    0 Comments   Comments
  • Dobson, NC Dairy queen



    every time i go the service is SSLLLOOOWW it is teriible and to order takes forever you have to reapet yourself at times twice. then just for a blizzard you have to sit and wait 5 to 10 minutes enough that i just put my car in park. the staff hate working therer and are not friendly plus the prices are crazy high. i asked for a lid for one of my bliaazrd and they werent able to provide one so it just melts and drips all in your car. this really needs to be looked into More...
    (Restaurants, Fast Food, Coffee)
    tellsomebody's Picture   tellsomebody    0 Comments   Comments
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