Dairy Queen Consumer Complaints All Reviews

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Dairy Queen Reviews

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  • Disgusting, Poor Quality Chicken Wrap= lots of $$$



    I rarely eat at Dairy Queen because every time I eat there, I am very disappointed by the food quality, taste, customer service AND the amount of $$ for their garbage! Today, I ate one of their Chicken wraps and first of all, it took at least 20 minutes just for a wrap! But that was not the worst part. The wrap tasted and looked like crap! On the menu, it looked big and healthy but it was a completely different in reality. It had semi-microwaved chicken, a sliver of lettuce and too much processed cheese. Gross! I asked the cashier where the other half of my wrap was and she just turned... More...
    (Advertising)
  • Sadly dissapointed



    First I would like to say I have NEVER wrote in to a company before. I was so dissapointed and upset after I got home that I had to take the time to write in. I went to the drive through at location less than 6 blocks from my house. I ordered a Shrimp combo and a blizzard and a friench frie. When we got home which took less than a minute. My shrimp looked like a bunch of crumbs at the end of the frozen bag of shrimp it could fit in the palm of my hand and was not edible. The fries were ice cold and you could tell had been sitting away they could not even hold there shape and were just limp.... More...
    (Restaurants, Fast Food, Coffee)
    sheyanna's Picture   sheyanna    0 Comments   Comments
  • Wanda K. Young



    This would have been my second year working for DQ but on May 30 2014 I was l let go and was not told the reason for being fired and to top it off when I went to pick up my last check I was shorted 9 hours.I tried talking to the district manager but he acted just like he did not care. I have worked very hard for this company and there were many times that I worked alone but getting fired did not hurt me cause this was a parttime job for me ,I am pissed cause they did not pay me for all of my hours that I worked. My name is Wanda Young and I would like to get the rest of my money or I... More...
    (Restaurants, Fast Food, Coffee)
    53longlegg's Picture   53longlegg    1 Comments   Comments
  • False advertising



    Sign says open til 11 pm the lobby door was locked told we had to go thru drive thru. The lights on the sign were turned off couldn't read the menu ordered s'mores blizzards get half way thru our ice creams and all it was vanilla ice cream. The blizzard was not even a blizzard it was half and half! Very disappointed and WILL not go back and waste money on something I can make at home! If I wanted vanilla ice cream I would of order a vanilla cone! More...
    (Restaurants, Fast Food, Coffee)
    Mbusby's Picture   Mbusby    0 Comments   Comments
  • Over priced garbage



    I went into Dairy Queen and ordered a 6 piece chicken strip basket with the white gravy. That was it no drink or anything else. This meal cost me $7.50 , when I got to the window I asked the woman if she could give me a honey mustard sauce too. She charged me .50 for one sauce. So now I just paid over $8.00 for 6 small chicken strips, a handful of cold tasteless fries and soggy cold texas toast. With not even a drink to go with it which I proceded to go next door and got a lg sweet tea from Mcdonalds for $1. You know its not like I went and asked for a bunch of sauces. I asked for 1. I am... More...
    (Restaurants, Fast Food, Coffee)
    SelinaNewton's Picture   SelinaNewton    0 Comments   Comments
  • Dairy Queen Cake



    I bought a cake at about 3 pm and asked the employee to write "happy birthday mom" around the edge of the cake. She brought the cake out and I saw she had written on top of the balloons and said to just write in straight and leave about an inch and a half gap for candles. When I received the cake the second time, not only was there no space for candles, but I was also told that she will not change it again because she didn't want to. More...
    (Restaurants, Fast Food, Coffee)
    BSox41's Picture   BSox41    0 Comments   Comments
  • cursed at and thrown out by manager!



    I was at dairy queen in fairlea wv on 5/13/2014 at 3:22, with my family we asked for 3 smoothies and was charged for 4, we told the cashier a mistake was made, she got the manager and the manager autumn asked what was wrong, we told her we were charged for too many smoothies and that one was supposed to be .99. she proceeded to scream at us that the receipt was right and that's what we ordered she then refused to correct our order, telling the cashier honey you were right. we asked for the money to be returned to the card as we paid with credit, the manager said they give cash back,... More...
    (Restaurants, Fast Food, Coffee)
    citygirl4life's Picture   citygirl4life    0 Comments   Comments
  • Bug in Dairy Queen fruit smoothie



    About 2 weeks ago, my mother and I decided to drop by DQ. We've always loved Dairy Queens food, never had a problem until now. She ordered a chocolate cone and I got one of the new fruit smoothies. Right when the woman handed me the smoothie I saw a huge squished mosquito. So, we waited for a while til the woman came back, she was not apologetic at all, and the manager did not do a thing about the situation. We ended up getting our money back and leaving. Now, just thinking, what if I ate that.. it's makes me even more upset that the people there didn't care at all. Dairy... More...
    (Restaurants, Fast Food, Coffee)
    bunnichiwa's Picture   bunnichiwa    0 Comments   Comments
  • Ice cream soup



    I had the worst service I've ever experienced tonight!! I saw the commercial on tv for the "fabulous" blizzard in a waffle cone. I thought I would try it. I order 2 blizzards in waffle cones and one mini blizzard. First off the cashier was rude and kept cutting me off at the drive thru speaker. Then she wasn't very friendly at the window either. She gave me the mini blizzard first Ofcourse with a napkin around it considering it was ice team soup already!! Then the next one was a waffle cone that was placed in a cup with ice cream spilling over the side it was so melted.... More...
    (Miscellaneous)
    Sbelton92's Picture   Sbelton92    0 Comments   Comments
  • Poo in Shrimp Basket



    My husband, daughter, friend, and I went to our local DQ. My daughter and I decided to share a Shrimp Basket. I ate part of a shrimp and noticed a black "vein". I squeezed, and poo came out. NO JOKE! It was then that I remembered that the black "vein" is supposed to be taken out because it contains shrimp feces. And it was not the only shrimp with a black vein. I got sick, went to the bathroom, and threw up. My daughter didn't finish eating it either. I told them at the cash register what had happened. We got a 4 piece chicken basket instead, but an hour later, my... More...
    (Restaurants, Fast Food, Coffee)
    deniserae81's Picture   deniserae81    1 Comments   Comments
  • Bad attitude and blizzard wrong



    I went through the drive thru and ordered an oreo cookie blizzard. Receiving my blizzard and driving away I was eating it and noticed there were no chunks of cookie at all--it was totally blended. Driving back and showing them they said that is how they are, then the man took mine and hurled it into the trash. He promptly made a new one and then said "now I suppose you are going to tell me it isn't blended all the way to the bottom!" I told him he had a bad attitude and he was still yelling at me as I drove away. More...
    (Restaurants, Fast Food, Coffee)
    Blizzardlover's Picture   Blizzardlover    0 Comments   Comments
  • Dairy Queen Employee



    I went through the drive through around 9 PM, once I got to the window where you order I rolled down mine to order and whoever was working just stared at me. He didn't say one word to me just looked at me. So I said hello and he just continued to look at me so I ordered my food then he told me the total amount. I then gave him my money he handed me my change and said next window, then shut the window without another word. I work in the restaurant business and even though I have rough days at work, it is NEVER a reason to not even say Hi to a customer when they pull up to order. I am... More...
    (Restaurants, Fast Food, Coffee)
    CKhanzada's Picture   CKhanzada    0 Comments   Comments
  • TASTELESS FOOD & RIDICULOUS PRICES



    I visited DQ on Phelan in Beaumont TX, let me say that the service ( if you can call it service) was awful. The team members were chatting while I was trying to place my order and the girl at the drive-thru window was rude. The food is disgusting, it was my first and last time eating at a DQ, NEVER again. I paid $26.00 for 3 meals that were cold, old lettuce, and a chicken sandwich half that appeared to have been placed in the microwave. I am extremely disappointed. The food and service was mediocre. More...
    (Restaurants, Fast Food, Coffee)
    tellthemhow's Picture   tellthemhow    0 Comments   Comments
  • Dairy Queen Bella Vista, AR - Hair in Food



    Found a hair in the food. Manager was horribly rude, she said everyone has hair, can't be helped. I wanted my money back on the meal. She only wanted to give money back on one item. She handled the whole ordeal terribly. How she got to be manager is beyond me. Her answer to a hair in the food was "everyone has hair" and she announced it to everyone at the counter! I guess that was just in case any other customers found hair in their food too! The hair was bad enough, but the manager was horribly rude!!! More...
    (Restaurants, Fast Food, Coffee)
    DQ72714's Picture   DQ72714    0 Comments   Comments
  • Grose Food for a Grose amount of money!



    Several months ago I bought a BBQ sandwich that I couldn't eat because it was so tasteless! I was going to send in a complaint but never did. Today (2/2/14) I went to a different DQ location here in Jacksonville, Florida and was disappointed yet again. Me and my family purchased blizzards to the tune of $30 and was surprised that they forgot to add flavor to our order. It looked like ice cream but had less taste than water and The cookie dough chunks would have made some inedible cookies. I WILL NEVER SPEND ANOTHER PENNY AT DQ! Hell, I wouldn't eat there if they were giving away... More...
    (Restaurants, Fast Food, Coffee)
    Guitarted's Picture   Guitarted    0 Comments   Comments
  • Cold meat on burger



    Poor manager at this location. I requested to see him when I realized that they had charged me extra for Jalapenos instead of fries, I ask if I could have those instead of fries and they said ok, but did not tell me they would charge more. I ask to see the manager and he offered to throw the jalapenos away and bring fries. I told him I ordered them because I wanted them I felt he should remove them from the bill. If I had been told it cost more at the time of order I would have still ordered them, but it was my choice at that time to pay extra. We also ordered a 6 piece steak basket, but... More...
    (Entertainment, Movies, Events)
    CPitney's Picture   CPitney    0 Comments   Comments
  • Dairy Queen Canton GA- Terrible Servie



    Just stopped by the Canton DQ w/ wife to pickup a "sm. choc cone and sm choc chip blizzard w/little xtra choc"/ ordered both and gave young girl a $1 tip/ given swirl cone and when asked for choc only like I ordered she gave me one and cut the small size to midget size/ I told her that was not nice and I did not appreciate it/ then got blizzard and did not have enough choc in it to see the choc chips when asked for more choc she said she put serving amount in it and I asked if she could just pour a little on top and she repeated her serving amount answer/ left the blizzard w/her... More...
    (Restaurants, Fast Food, Coffee)
    dqnomore's Picture   dqnomore    0 Comments   Comments
  • Texas DQ burgers are bunk.



    My first job was at a DQ in Westbrook, ME, when I was 15-years-old and I have continued to love DQ all my life across the country. Recently, I was driving, from NM, through TX along Hwy. 287 and stopped at a few DQs to eat along the way. The burgers across the board were not up to DQ standard at all. They didn't even taste like a Brazier burger. It tasted like a bad Whataburger/Griff's burger! Seriously, I threw every burger away and went elsewhere to buy a new meal. DQ's in Texas have lost my business for good. My DQ in Albuquerque, on Katherine/San Mateo, tastes just fine.... More...
    (Restaurants, Fast Food, Coffee)
    MellyMel's Picture   MellyMel    0 Comments   Comments
  • Dairy Queen Hermitage, TN



    I went to Dairy Queen the other day on a quick lunch break. I usually have more time, so I don't go to DQ. THANK GOD!!!! My burger was mediocre, big surprise. What I did not expect was the agonizing stomach pains, vomiting, and diarrhea that occurred a few hours later. I ended up missing work for the rest of the day, but for the next day as well (so much for a quick lunch), and was not feeling up to par until the third day. Bad enough, right? Nope, then I tried calling the location to warn them that something had made me sick (save them some trouble, right?). Nope. She... More...
    (Restaurants, Fast Food, Coffee)
    TrimCardo1964's Picture   TrimCardo1964    1 Comments   Comments
  • Dairy Queen is terrible



    New location opened this week in Rochester, NY. I was very disappointed. The food was pricey but I figured it would be worth it... WRONG. The drink that came with the meal was small and I literally got 9 fries. It's a joke. Cashier couldn't even count the change right, it took her longer to do that then it did for the food to be done. Needless to say I will not be returning and I certainly will discourage anyone from spending their money at that place. More...
    (Restaurants, Fast Food, Coffee)
    CR14616's Picture   CR14616    1 Comments   Comments
  • Terrible DQ Food/ People Working



    I went to my normal DQ on Lyndale Ave in Bloomington, MN, today with my family. We ordered our meals with Arthur, who had the WORST attitude I have ever heard before and he was also the assistant manager. I have dealt with his man before, and he was also the same way, so maybe he is just a rude person. So we deal with him and his attitude, and we go to sit down. All the tables are super dirty. We wait, and wait. I saw that there was a ton of employees behind the counter, so I don't know what was taking them so long, but they all were children. 'Attitude' finally comes out... More...
    (Miscellaneous)
  • funny tasting blizzard



    purchased 4 blizzards on the evening of 7/202013. My daughter said hers tasted funny.(oreo flavor) I tasted it and it had a well water after taste. Took it back at the drive-thru and asked for another flavor. Manager looked at it and asked when we purchased it. We had purchased it, sat in parking lot eating and then back in drive thru that had 5 cars stacked. He asked for a receipt. I guess having a quarter eaten blizzard and 3 other empy blizzard containers was not proof enough. handed him the receipt. He said it is melting, that is why it tasted funny. I guess the product is... More...
    (Restaurants, Fast Food, Coffee)
    Gary2bob's Picture   Gary2bob    2 Comments   Comments
  • dairy queens blizzards



    ok so you say you pride yourself on your blizzards, well i have something to say about them first off we waited 5 min. to even talk to someone while in the drive through and you want to know what we were the only ones in line. then when we get up to the window to get our blizzards it took another min. and i saw the worker blending the blizzard like he was trying to make a milkshake. i didnt want a milkshake if i wanted a milkshake i would have made it myself. so next time someone orders a blizzard dont over mix it. p.s thank you for reminding me on why i NEVER go to dairy queen... oh and... More...
    (Restaurants, Fast Food, Coffee)
    tiffy1928's Picture   tiffy1928    0 Comments   Comments
  • Out of Ice Cream and Hot Fudge - Poor Service



    We attempt to patronize our local DQ at least once a week. We get the same experience every time we go, they are ALWAYS out of something, tonight it was Hot Fudge and Ice Cream. Every visit there are at least two customers walk out or drive away mad. One customer ordered a salad and the lettuce was wilted. The next customer ordered a hamburger with lettuce and pickle, they were out of lettuce. (Same visit, maybe they should have put the wilted lettuce on the hamburger :) ) In another instance, they made an Ice Cream Cake for a 50th Birthday, and honestly looked like a kindergartner made... More...
    (Restaurants, Fast Food, Coffee)
    mluther's Picture   mluther    0 Comments   Comments
  • complaint about service



    My daugher and I went to your store in Minden, NV at 1 p.m. today, June 15. She ordered what she wanted and I order a $5 meal. I ordered the small sundae that goes with the meal. I never got it. I told the young lady twice and my small order and she blew me off, ordered on another order. The young man who took our order also told her. I was not going to make a fuss in a crowded restaurant. But I was not happy. It is partly the company's fault. You order a sundae, but if you pick it up after eating, they don't know whether you ordered it or not Ed Vogel v More...
    (Miscellaneous)
    edvogel's Picture   edvogel    0 Comments   Comments
  • Horrible new employee service and product



    I normally go to Dairy Queen at least once every couple of weeks. I understand that on occasion there are going to be new employees. However, today I got the WORST service and product from the Dairy Queen on Wellesley in Spokane,WA that I have ever gotten. Apparently the owners had to hire ALL new crew because only one person seemed to know what she was doing and she wasn't that great. No one was smiling and it was pretty apparent that they did not want customers. I ordered a late lunch or early dinner and it was ok. However, when I went back up to order dessert, I was treated... More...
    (Restaurants, Fast Food, Coffee)
    exela1996's Picture   exela1996    0 Comments   Comments
  • Dairy Queen's blizzard,cones and chocolate ice-cream



    My husband and I go yo several locations. almost none of them know how to make a blizzard. They do not get the cup full. All the chunks are on top and plain ice-cream is all you have in the rest. I feel you need to train your employees to make a correct blizzard. We also like cones dipped in chocolate. My husband can odr a large and I can ordeer a medium. We pay different prices but they comeout the same size or mine is larger than his. they don't even fill the cone to the edges. it is narrow and there is all this cone left on the side. I also like chocolate ice-cream.Some of your... More...
    (Restaurants, Fast Food, Coffee)
    sunshine74's Picture   sunshine74    1 Comments   Comments
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