Dairy Queen Consumer Complaints All Reviews

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Dairy Queen Reviews

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  • Dairy Queen awful food and rude employee



    Went to dairy queen store #12457 in Auburn, Wa. Never again will i eat there, ants all over the floor. I had a chicken strip basket 6 pc, the breading on the chicken was cooked to long, i received gravy for dipping when i asked for honey mustered so when back up to inform that i received wrong dipping there was no apologize just a rude what do you want!!, My daughter ordered #7 chicken burger which looked like the stuff was thrown into the box and served was not recognizable of what was ordered went up to female employer again and said didnt or this and her come back was " yes you did... More...
    (Restaurants, Fast Food, Coffee)
    55TreeFrog's Picture   55TreeFrog    0 Comments   Comments
  • Chicken garden salad and noise



    I took my autistic son to Dairy Queen in new Minas, NS Sunday afternoon. First walking in, the loud volume of the music playing was more suited to a teen dance than a family restaurant. I mentioned this to the counter staff, and was ignored. I had planned to sit in and eat but could not with the inappropriately blasting music. I saw on the picture menu a nice looking chicken garden salad with a nice portion of grilled chicken. The sign did not indicate grilled or crispy. While waiting I noticed crispy chicken being sliced and put on salad. I told her I did not want crispy. She said... More...
    (Restaurants, Fast Food, Coffee)
    Judy1952's Picture   Judy1952    0 Comments   Comments
  • poorly cooked meat



    We are currently having a heat wave in my city so my dad took us out for blizards, I saw they had a swiss mushroom burger and it was around lunch so I got one to go. I regret this now. my first burger there and it tastes awful the patty tastes old and charcoaled to compensate.They also smothered it in mayonnaise but the meats awful flavour still overpowered it I tasted nothing but rotton patty an bun. I'm never getting a burger from there again. More...
    (Restaurants, Fast Food, Coffee)
  • Lengthy wait time



    Just got back from lunch, had an hour, thought I would sit back inside Dairy Queen, relax, just to get away from the hustle of the office. I placed my order at 11:41 am. At 12:07, 25 minutes later, I decided I should check on my order, which I had not received. I asked them to change it to a To Go order. Not only was I un able to relax, I was highly aggravated at the time it took to fill my order. There was another couple there who had been waiting over 30 minutes. Not only this, but also, I ordered the new Brownie Batter Blizzard of the month, they had no brownie batter, it was made... More...
    (Restaurants, Fast Food, Coffee)
    Sophronia's Picture   Sophronia    0 Comments   Comments
  • Dairy Queen Hanford ca WORST EMPLOYEE EVER



    I went to the Dairy Queen/Orange Julius in Hanford ca last night in our mall cause my 2 year old son was crying and wanted one. I was really looking forward to getting one as well. When I walked up to the counter the employee walked up and stated "what do you want" I looked at him and said I'll take a strawberry colada (mind you my son is still crying, I'm trying to calm him down) and the employee said "Julius or smoothie?" I asked what was the difference and this employee had the nerve to say "well I don't know if you will be able to hear me over all... More...
    (Restaurants, Fast Food, Coffee)
    Jencoon11's Picture   Jencoon11    0 Comments   Comments
  • Service



    This place is in need of some management. We will not go back here again since the last 3 times we have gone thru the drive thru the wait time has been anywhere from 5 to 20 minute. The last time we just drove up to the window and it took 20 minutes to get 2 small dipped cones and a milk shake. There wasn't but 1 cars parked in front and 1 truck ahead of us at one time. There is no excuse for this type of sorry service! More...
    (Restaurants, Fast Food, Coffee)
    Skledger's Picture   Skledger    0 Comments   Comments
  • Management Complaint



    I went to the Dairy Queen in Harbour Landing in Regina, SK on June 18, 2015 and ordered a Chicken Strip Basket, a drink and a blizzard. When my order came, they brought me a Delux Burger. I told them this was not what I had ordered and the employee told me that "yes it was". I asked to speak with the manager and the manager told me that they would not bring me a Chicken Strip Basket because I already paid for the meal so it must have been what I ordered. The manager was not at all helpful and so since I didn't get what I ordered, I left left my entire order there and left... More...
    (Restaurants, Fast Food, Coffee)
    Bgelles's Picture   Bgelles    0 Comments   Comments
  • Poor Quality on Food



    My family visited the DQ in Lockwood, MT. We received a burnt double burger with a wedge of lettuce, over cooked cheese curds, and over cooked chili cheese dog. Only half of the burger was ate, only a quarter of the cheese curds were consumed, and my son only ate a few bites of the chili cheese dog to realize he should only eat the chili. I took pictures if needed for documentation. The gal behind the counter was wearing a fithy shirt with ratted hair pulled back in ponytail. I'm a huge fan of DQ since I worked in one through out High School, so I was very disappointed. More...
    (Mobile Phones)
    itseemsmaybe's Picture   itseemsmaybe    0 Comments   Comments
  • Dairy Queen Free Cone Day



    I drove 15 minutes with my family of 5 to the DQ Queensway (Etobicoke, Ontario) location on Monday March 16, 2015 to get our FREE cones at approx. 6:20pm. There was a sign on the door stating that the free cone event ended at 6pm. The servant apologized even though we showed him the DQ advertisement which says FREE CONES all day, not until 6pm. Of course the manager was nowhere around, so disappointingly we all left. Kids were not happy!!! We will not be returning to Dairy Queen. FALSE ADVERTISING people!!! More...
    (Shopping, Chain Stores)
    louloutho's Picture   louloutho    0 Comments   Comments
  • Dairy Queen in New Minas, Nova Scotia Order Mix Up Again



    I work hard for my money, when placing an order, I wish they could get it right. It is very discouraging to get all the way home to find that both burgers ordered were incorrect and the poutine hardly had any gravy on it which made it very dry. This was a waste of my Twenty dollars, that gave my family no satisfaction. Also I was asked if I wanted fries, I stated no I was planning on getting onion rings , she stated that's no problem we can do that without telling me I had to pay extra - so for my combo - I ordered a double bacon cheeseburger -extra ketchup/mustard, onion rings and... More...
    (Restaurants, Fast Food, Coffee)
    OCTOBER1's Picture   OCTOBER1    0 Comments   Comments
  • Clean Hands



    We visited the DQ in Hastings Ne. ,placed our order, 2 blizzards. Clerk waited on 2 other people, went over to the customer trash can and put new liner in it. He then decided, beings we were sitting there still waiting, he decided to fix our order. WITHOUT WASHING HIS HANDS!! We asked why he did not wash and he said why, I didn't touch anything. We were thinking about just walking out,but could not afford to just throw away the money, we are retired. More...
    (Restaurants, Fast Food, Coffee)
    sambassett's Picture   sambassett    0 Comments   Comments
  • Wrong cake from dq



    I ordered online a birthday cake for my daughter. They calle to confirm the order and design but when I get there it looks nothing like what I wanted. The cashier argues with me even though I show her my confirmation order with the picture of what is was supposed to look like. She says well what's wrong with this cake, Um it's not what I ordered so she then tells me that next time I should come to the dq an order so I know what I'm getting ( rude) I mean why have a online site if you can't use it and what happened to the customer is always right. More...
    (Restaurants, Fast Food, Coffee)
    Mirven's Picture   Mirven    0 Comments   Comments
  • rude manager



    we was (before today) the most loyal customers to dairy queen , we was visiting dairy queen on daily basis furthermore we advised our friends to go to dairy queen now what happened is: after finishing our visit to dairy queen the manager called me "hey....please" ... "i am the manager of this place and i dont want you to come here & stay for long time otherwise i will make you pay a minimum charge" "why??? " i replied because you are coming to our restaurant regularly and staying for long time reading and we dont want you to do this "do you make a... More...
    (Restaurants, Fast Food, Coffee)
    mostafabayomi's Picture   mostafabayomi    0 Comments   Comments
  • DO NOT EAT HERE



    I can't believe the second visit and still horrible please hire a whole new staff Dairy Queen is the best product being served by the worse people I waited 1hour to get served everyone in the back lounging around talking they gave me my food cold and my blizzard was dripping all over the place I only had a few fries it was horrible I couldn't believe it still smh I Do nOT recommend anyone to go to bay plaza mall im warning u because u will be highly upset!! More...
    (Restaurants, Fast Food, Coffee)
    ShanayH's Picture   ShanayH    0 Comments   Comments
  • Dairy Queen 716 Washington Ave SE



    PLEASE READ THIS REVIEW; At the DQ on Washington ave SE I got here all the time and different people buy me food sometimes anyway I went there with my friend he goes to the u of m and he bought me a blizzard then I scraped up some change and bought a chili-dog it took almost 30 minutes to bring me my hot dog and the bread was soggy the dog was be rely cooked and cold (and I am always very polite and friendly to them and really a nice customer I hate to complain! But here's the worst part I found a hair in it!!! Someone said yea you definately need to complain! So I told them and she... More...
    (Restaurants, Fast Food, Coffee)
    Mattobamo's Picture   Mattobamo    0 Comments   Comments
  • Dairy Queen poor service



    I ordered 4 combo meals. I paid with a debit card. The cashier swiped my card then laid it down and walked away to fill drinks. I called her on this and got my card back. She told me that it was %u201Cpolicy%u201D to do that. I spoke to a manager who said it was not. In apparent, blatant retaliation for my talking to the manager my order was shorted an entire meal. I did notice the missing coke and got that but did not check the sack. I discovered the shortage when I got home, 10 miles down the road. This meal was for one of my kids. The manner and facial expressions on the people of this... More...
    (Restaurants, Fast Food, Coffee)
    BS51's Picture   BS51    0 Comments   Comments
  • Mold on food



    I just wanted to tell you, I will NEVER go back to your dairy queen in Natchitoches, LA 71457. I went in there and they have one register...and a line....why don't you have more is beyond me. Secondly, there was MOLD on my hot dog bun. DISGUSTING! It wasn't a little bit to where it just started, no. It was patches and big spots to where the buns HAD to have been sitting there awhile. So I go to get my money back and the young white lady at the front was nice but the two black girls in the back almost didnt believe me that there was mold. No apologies, nothing. And I was very calm... More...
    (Delivery Services)
  • Dairy Queen overcharge



    When visiting the Florence Mall location (store # 41637) I stopped and ordered a Medium Orange Julius drink. I was told the cost was three something. I handed the clerk my debit card. Two days later I check my bank account and the clerk had charged my account $20.00 on my bank statement. I contacted the store and they only thanked me for letting them know. At least I can put it out there to make other consumers aware to pay either cash or watch what the employee is actually charging your card. More...
    (Miscellaneous)
    dotson9's Picture   dotson9    0 Comments   Comments
  • Dairy Queen - Poor Treatment of Employees



    On September 22, 2014, my teenage daughter was fired from Dairy Queen after working there for 3 months for not paying for 1 pack of honey mustard valued at 54 cents. She came to Dairy Queen with no work experience, as this was her first job ever. The General Manager, Angela Williams, labeled her as a thief and called her dishonest. My daughter is a senior in high school and is in the work program, so this job equaled a grade for her. I personally spoke to Ms. Williams because I didn't believe that my daughter was being fired for such a petty reason; I believed that there was more to... More...
    (Restaurants, Fast Food, Coffee)
    XLNT's Picture   XLNT    0 Comments   Comments
  • horrible service



    Earlier today my husband and I went into the Dairy Queen located in Boerne, Tx. Now we've had problems in the past on the food itself but never the ice cream, that is until today. We ordered 2 blizzards and 1 brown earthquake and 1 peanut butter parfait. It took the girl about 20 minutes to make them and I remember they used to put the finished ice cream in the freezer so that it wouldn't melt. Anyways she packed all the ice cream in a bag and we went home. When we got home which is only a short 5 minute drive we take our ice cream out to eat and all of it except the brownie... More...
    (Restaurants, Fast Food, Coffee)
    stephc2188's Picture   stephc2188    0 Comments   Comments
  • Dairy Queen unsanitary practices



    I will never order food from this location again!!!!! I ordered a banana split today and although there were 3 other customers who ordered their food after me, they were served a lot sooner than I was! I waited 5 minutes before my banana split was made. Apparantly the person who took my order forgot all about it and 5 minutes later, one of the staff members asked if I had been helped and I told them I had ordered a banana split 5 minutes ago. At this point there were no other customers in the store besides me. The person who decided to make my banana split grabbed and peeled a banana... More...
    (Restaurants, Fast Food, Coffee)
    nyaradzo1987's Picture   nyaradzo1987    0 Comments   Comments
  • Example: cake never ready as promised



    I have in the last 2 years used this dairy queen location to order a cake. When I picked up my cake the first time two years ago, it wasn't r ready as promised. I was told to wait a few mins until the cake decorator to arrive. After a half hour, the cake decorator never arrived. Th unkempt cashier decided he would decorate it. The word were mispelled and it looked horrible. I was embarrassed to serve it. I thought I would try it again last week and was going this was an isolated incident. Well, when I went to pick up my two sons birthday cakes at the promised time, they were not... More...
    (Restaurants, Fast Food, Coffee)
  • Absolutely disgusting!!



    My child who works for the Dairy Queen in Greer, SC has told me some horrific things they have seen be done at their job. I have heard about chicken strips being dropped on the floor and being picked up and put in the fryer anyway. There was an incident not too long ago where there was hair on a basket of food they were about to take out to serve to a customer. The owner pulled the hair off, said "Shh" and made her take it out anyway. They do not always clean properly. The managers do not wear gloves or wash their hands often. There was once a customer who got sick because the... More...
    (Restaurants, Fast Food, Coffee)
  • Dairy Queen A/C



    I am submitting to you a complaint for Dairy Queen at 4809 N. 75th Ave Phoenix, AZ 85033. I don't know if it's just our timing of going to this location or the A/C is always broken. It's 115 degrees in AZ people and the poor kids that have to work there are having to service us with a smile. Every time we have gone to this location whether it was sit in or drive threw we have gotten very good service from this location. Saturday - 7/26/14 @ 14:06:58, we we served by a young man named David and it was extremely hot in the lobby area. I can't even imagine how hot it... More...
    (Restaurants, Fast Food, Coffee)
    l1pdwcl9's Picture   l1pdwcl9    0 Comments   Comments
  • Dairy Queen employee not recognizing Public Breastfeeding Laws



    To whom it may concern; My family and I were on a road trip back in May 2014 and we had one of the most shocking and rude experiences in your Unadilla, GA location. I was very modestly using my clothing and taking advantage of the corner booth to nurse my infant (and cover my own body) when I was approached by one of your staff. There were 2 younger girls working that day. One of them came up to me and informed me that I needed to use a sheet to cover my baby or I would be asked to leave. There was 4 other people in the restaurant at that time, a mother, father and two young children, who... More...
    (Restaurants, Fast Food, Coffee)
    SarahRachK's Picture   SarahRachK    0 Comments   Comments
  • Disgusting, Poor Quality Chicken Wrap= lots of $$$



    I rarely eat at Dairy Queen because every time I eat there, I am very disappointed by the food quality, taste, customer service AND the amount of $$ for their garbage! Today, I ate one of their Chicken wraps and first of all, it took at least 20 minutes just for a wrap! But that was not the worst part. The wrap tasted and looked like crap! On the menu, it looked big and healthy but it was a completely different in reality. It had semi-microwaved chicken, a sliver of lettuce and too much processed cheese. Gross! I asked the cashier where the other half of my wrap was and she just turned... More...
    (Advertising)
  • Sadly dissapointed



    First I would like to say I have NEVER wrote in to a company before. I was so dissapointed and upset after I got home that I had to take the time to write in. I went to the drive through at location less than 6 blocks from my house. I ordered a Shrimp combo and a blizzard and a friench frie. When we got home which took less than a minute. My shrimp looked like a bunch of crumbs at the end of the frozen bag of shrimp it could fit in the palm of my hand and was not edible. The fries were ice cold and you could tell had been sitting away they could not even hold there shape and were just limp.... More...
    (Restaurants, Fast Food, Coffee)
    sheyanna's Picture   sheyanna    0 Comments   Comments
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