Dairy Queen Support Tickets All Reviews

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Dairy Queen Reviews

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  • DQ cake was a disaster

    I had ordered a DQ Cake for my 3 yr old twin's bday party. The cake was not according to my expectation. The order was placed for a sheet cake with balloons as border on the boy's side and flowers as border on the girls side.I had mentioned specifically the flowers and balloons should be of different colours and should be on the cake. The cake had few red balloons only on the border and few pink roses. The car drawn at the Boys side of the cake was distorted and appeared as if drawn by a 5 yr old kid and the fairy on the girls side appeared like a girl on a beach and no... More...
    (Restaurants, Fast Food, Coffee)
  • Bad Customer Service

    I am person that eats about 4 or 5 blizzards a week, sometimes more. Along with that I appreciate good customer service like saying hi when you walk up or can I help you. Instead the girl just stared. I told her I would be a second becase I was having a hardtime bringing up my electronic gift card. She just walks away. When I do figure out how to pull it up and I order my blizzard everything was fine. When my blizzard comes out it is 75% full of ice cream and the girl was upset I asked for more. I say thanks(no response), leave and go home and put it up for later. What really got me upset... More...
    (Restaurants, Fast Food, Coffee)
  • Big Lake, MN Dairy Queen Customer Service

    On Wednesday August 13,2014 I was in the Drive Thru at the Big Lake, MN Dairy Queen. I waited approximately 10 minutes while the truck in front of me received their order slowly one piece at a time. After getting to the window, I waited another two or three minutes before any response from the drive thru attendant. I asked the employee to speak to the manager. I explained the situation, saying that if the order was being held up, then they should pull it aside to let the other cars get their orders. The manager Shar or Shara, said with all due respect SIR you have been in the line... More...
    (Restaurants, Fast Food, Coffee)
  • Bad blizzard again!

    On several occasions I have visited the location on highbury in London. Our blizzards are served to us so liquidy they wouldn't even be classified as milkshakes. This is after we have waited in line sometimes over 10 minutes. I have called or gone back in Everytime. I have been told on more than 1 occasion that the machines are over 20 years old and can only hold enough for 4 blizzards and it takes 10 minutes to refreeze. The staff and owners are aware of the problem but still continue to serve blizzards that are the consistency of milk. I was told corporate is more concerned about... More...
    (Restaurants, Fast Food, Coffee)
  • Flavor of the month

    Sunday, AUGUST 10, 2013 Earlier today, my son made a trip to the DQ in Union Mo, on Denmark Rd. I told him I wanted the flavor of the month, which iI knew is the triple berry brownie blizzard. When he returned I was in the middle of something,and told him to just put it in the freezer. At 9pm that evening I got my blizzard from the freezer and was ready to enjoy that triple berry brownie blizzard. I opened the Blizzard. IT WAS A PUMPKIN PIE BLIZZARD. I WAS REALLY UPSET BECAUSE I WAS REALLY LOOKING FORWARD TO IT AFTER A STRESSFUL DAY! I called my son and asked what he ordered and he... More...
    (Restaurants, Fast Food, Coffee)
  • Overcharged on Blizzards and poor service

    We went to Dairy Queen @ 816 S. Main Street Weatherford,Texas and decided to get a Blizzard since I am a member of the Blizzard club and was informed of the sale Buy One Get One for .99 and we were informed that if we bought a small the only one we could get for .99 was a mini but the ad was same size or smaller for .99 so we didnt argue as Hannah was already very rude and I had to have her ring up my order 3 times before getting it right except the fact that we should have gotten 4 smalls for the same price she would only allow us to get 2 smalls and 2 minis.We also had another party with... More...
    (Restaurants, Fast Food, Coffee)
  • just damn ridiculous

    Dis company is just damn ridiculous with they damn prices 2.29 for a damn ice cream cone and Burger king and MC DS is under a damn dollar I didn't have a choice cuz I was riding with someone but wtf I had ta go Ham on shit hea damn hamburger greased the hell out and damn near 4$ they building all dez new dairy queens and making us middle class and lower pay for it cuz ya kno dem high horse fucks ain't comin in da Hood or eating no damn fast food and the employees damn i kno im ghetto but i dont bring my project shit to work and take it out on costomers dis shit got me hot... More...
    (Holiday shopping reviews)
  • Refund request

    I took my family to the local Dairy Queen here in town (North Marine Blvd.) on May 6, 2011. We have eaten here many times with no problems. On this date this was not the case. My receipt says #177 OUT and was taken by Sarah B 0096 18:21 #19 May 06y'11 REG 0001 I ordered a large blizzard with peanuts. They prepared our blizzards and my family sat down to eat. After a couple bites I couldn’t find any peanuts so I went up to the counter to complain. The lady that took my order said yes he ordered peanuts and the lady that filled the order apologized and said they’d make... More...
    (Restaurants, Fast Food, Coffee)
  • Lost a $28 sale!

    Castle ROck DQ: Expectation: walk into store, pick up freezer item of questionable freshness, pay at counter, leave. Reality: 2 employees in store at 6p.m. (rush time for dessert items!) 3 customers in store. One employee running drive up. Other employee taking and making orders. This store would not take a local check nor do they accept AX- EVERY OTHER DQ STORE IN THE STATE TAKES AX! So I waited behind two full orders with a cake melting in my hands to find out they would not take my payment! More...
    (Restaurants, Fast Food, Coffee)
  • new ad

    You have a new ad about the new blizzard and in the end the lips say should I take it and the devil pops up and says take it and then the angel pops up and it said take it. what kind of image are you teaching children who see this as a family place to eat and are taught right from wrong and you imply to steal it even by an angel. The kids in our town 15000 people and many churches are dealing with your add to the point kids do not want to eat at dairy queen as you imply it is not a sin or crime to steal. Get your act together we have a petition to go to the CRTC asking them to look into... More...
    (Restaurants, Fast Food, Coffee)


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