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Dairy Queen Support Ticket - DQ cake was a disaster

Dairy Queen Support Ticket

DQ cake was a disaster - Cake

Created By: Rangana's Picture Rangana Last Reply: Rangana's Picture Rangana
Priority Level: [Low] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: N/A Replies: 0
Product: Cake

I had ordered a DQ Cake for my 3 yr old twin's bday party. The cake was not according to my expectation. The order was placed for a sheet cake with balloons as border on the boy's side and flowers as border on the girls side.I had mentioned specifically the flowers and balloons should be of different colours and should be on the cake. The cake had few red balloons only on the border and few pink roses. The car drawn at the Boys side of the cake was distorted and appeared as if drawn by a 5 yr old kid and the fairy on the girls side appeared like a girl on a beach and no butterflies...the artwork on the cake was a disaster. I also ordered for a particular side print which was missing.. I wanted the Happy Bday message to be written on the cake as oppose to some plastic message on it. I had to wait for 20 mins in the DQ outlet to take the delivery of this disastrous cake...The order was placed with Victoria who said would be making the cake and charged 50 bugs...waste of money..


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